Most orders arrive on time. However, due to increased shipping volume, some orders may arrive later than our estimates.
Shipping & Handling
Enjoy Free Shipping
All orders are shipped USPS First Class or Priority
We try our best to ensure your order will be delivered on time. Delays are possible during our Holiday and Sale Season. Please keep in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated time frame.
Tracking My Order
To track your order please use the tracking number emailed to you once your order has been shipped. If your tracking number does not work visit to manually input your tracking number.
Lost or Stolen Packages
If your package has been confirmed via USPS delivered and you did not receive it you must file a claim with USPS as we are not responsible for lost or STOLEN packages.
Once you file a claim with USPS the driver on your route will investigate to ensure it was not accidentally delivered to the wrong address which is the case a majority of the time.
We highly recommend that you select SIGNATURE REQUIRED if you have a history of missing packages, that way a person at your address must sign and collect your package eliminating the possibility of it being stolen.
If you decide to file a claim through PayPal your tracking number is automatically uploaded which will state that your package was indeed delivered. The only time that we will resend or refund is when tracking confirms that the package was lost/delayed DURING TRANSIT and not for any packages that states DELIVERED in mailbox/porch/reception etc.